Terms & Conditions — TheStickySticker (United Kingdom)

Last updated: 01/12/2025

1. Introduction

Welcome to TheStickySticker (“we”, “us”, “our”). These Terms govern your use of our website and the purchase of our products.
We are registered in the United Kingdom and operate in accordance with UK consumer laws.

By accessing our website or purchasing a product, you agree to these Terms.

2. Use of the Website

You agree not to:

• Use the website for unlawful purposes

• Interfere with the site’s functionality

• Attempt to gain unauthorised access to the website or its servers

We reserve the right to update or discontinue any part of the website.

3. Product Information

We sell stickers and related items.

• All descriptions are accurate to the best of our ability.

• Colours may vary due to screen settings.

• All items are subject to availability.

We may modify or discontinue products without notice.

4. Pricing and Payment

Prices are listed in GBP (£) and include VAT if applicable.
We accept the payment methods shown at checkout.

We may correct pricing errors at any time. If an error affects an order, we will notify you and give you the option to cancel or proceed with the corrected price.

5. Order Confirmation

Your order is an offer to purchase goods. We accept the offer only when we send the Order Dispatch Confirmation email.
We reserve the right to refuse orders for:

• Suspected fraud

• Incorrect payment details

• Product unavailability

6. Shipping & Delivery

Shipping costs and estimated delivery times are displayed at checkout.
Once dispatched, delivery delays caused by Royal Mail or courier services are outside our control.
Customers must provide accurate delivery information.

7. Returns & Your Legal Rights

Under the Consumer Rights Act 2015, you are entitled to:

• Goods that match the description

• Goods that are not faulty

• Goods suitable for their intended purpose

Because stickers are low-cost and often made-to-order, we do not accept “change of mind” returns, but faulty items will be replaced or refunded.

See our Refund Policy below for details.

8. Custom Orders

By submitting artwork for customisation, you confirm that:

• You own the rights to the design or have permission to use it

• The design does not infringe any intellectual property rights

• It does not contain illegal, hateful, or offensive material

We reserve the right to reject inappropriate custom designs.

9. Intellectual Property

All designs, images, and content on our website belong to TheStickySticker or are used under licence. You may not copy, modify, or distribute our content without permission.

10. Limitation of Liability

To the fullest extent permitted by UK law, we are not liable for:

• Loss of profits

• Indirect or consequential losses

• Delays caused by third-party couriers

Our total liability for any claim shall not exceed the amount paid for the order.

11. Privacy

Use of your personal data is governed by our Privacy Policy, compliant with the UK GDPR.

12. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes will be handled by the courts of England and Wales.

13. Contact Us

For questions about these Terms, contact us at:
hello@thestickysticker.co.uk